1. Who we are
Alvara Attendance (“the app”) is provided by Alvara Education, a sole proprietorship based at Pithampur, Indore, Madhya Pradesh 453001, India. “Alvara”, “we” and “us” mean Alvara Education; “you” means the member of staff using the app.
Privacy and data requests: grievance@alvara.education
2. Who this app is for
The app is for staff at institutes that use Alvara. There is no sign-up: your institute created and issued your account for you to do your job, and can change or withdraw your access at any time. It is not a personal account, and the app is not offered to the general public. You must be 18 or older to use it.
3. Who answers for what
Your information falls into three groups, and a different party answers for each.
Your institute's records about you — name, mobile number, institute and campus, the access you hold, and profile photo. Your institute needs these to administer its staff and asked us to hold them; we act on its instructions.
Your Alvara account — login ID, password, the code that secures your sign-in, and our security records. These exist so we can give you a secure account, and we answer for them.
Students' attendance — your institute needs it to run its academic programme. It answers for it; we process it on its instructions, for no purpose of our own.
This matters most for correction and deletion — see .
4. What we hold, and why
Identity and contact. Your name, login ID, mobile number, institute and campus, and profile photo — to identify you, let you sign in, and send the code that secures your sign-in. Your mobile number is entered by your institute; the app shows it only masked, on the sign-in screen, and does not store it on your device.
Your account and security records. Your password and sign-in codes, in hashed form only; the record that a sign-in passed its code check; records of changes to your account; and our sign-in and security log. When you sign in, our servers see your IP address and the device and software details your device sends, as any internet service does, and we record these.
What you do in the app. The attendance you mark or correct, and any feedback you send. Every entry records which staff member created it and when; a correction records who made it and when, without erasing who marked it originally.
The app sends nothing about your device. It creates no device identifier, and contains no analytics, crash-reporting, or ads.
5. The student information you see
For the subjects assigned to you, the app shows the students in those classes — name, roll number, class, year and batch — with their attendance for your subjects. It shows no photograph, contact details, date of birth, family details or medical information; the app holds none of that.
These are your institute's records. Students have their own notice, including a section for students under 18: Student Privacy Policy.
Where you cover a lecture for another member of staff, the app shows you that person's name.
The app can announce the last two digits of a roll number and the status out loud — “twenty three, present”. It never speaks a student's name, and anyone nearby can hear it.
6. What stays on your device
The app keeps a copy of your subject list and class rosters — including your students' names and roll numbers — on your device, so it opens quickly and works when the network is poor. Attendance marked without a network is held there until the app can send it. Your voice and announcement settings stay on your device. This copy sits in the app's own storage area, is never copied to a cloud backup, and is removed when you log out or uninstall the app.
The app accesses your photo library only when you select a profile photo, and never accesses your camera. Your profile photo is stored securely in cloud storage with an unguessable unique identifier.
7. Who can see your information
- You, in the app.
- Staff at your institute with authorized access — the record your institute holds about you, and attendance for the classes and areas they can access, including which staff member marked or last changed each entry and when. Your institute decides who has that access; we do not.
- Your institute cannot see your sign-in, device or authentication history, and we do not provide it on request. We disclose it only where a lawful order requires it.
- Feedback you send from the app goes only to Alvara. Your institute cannot see it.
- Inside Alvara, access to the live database is limited to the proprietor; there is no team access.
- Nobody else. Authorities receive information only against a lawful order.
9. What we do not do
- No ads. The app contains no advertisements, and no advertising identifier is tracked or transmitted.
- We do not sell your personal data.
- We do not use your details to send you marketing or promotional messages.
- No analytics or crash-reporting software in the app, and we do not study how individual staff members use it.
- We do not collect your email address. The address that signs you into Alvara is generated by the system and cannot receive mail.
- This app uses no artificial-intelligence service, and nothing you do in it is sent to one.
10. How long we keep it
| Information | How long |
|---|---|
| Attendance, including who marked or changed each entry | Your institute's academic records — kept while it needs them |
| Your account, and your institute's record of you | While your institute keeps your access |
| Sign-in and security records | 90 days |
| Your sign-in code | Valid 5 minutes; the stored record removed within an hour |
| Your profile photo | Until you or your institute replaces or removes it |
| Feedback you send us | While we are acting on it |
11. How we protect it
- All traffic between the app and our systems is encrypted in transit.
- Your password and sign-in codes are stored only in hashed form. We never see your password, and a code works once.
- Every fresh sign-in requires a code sent to your registered number; this app does not remember devices, so that step is never skipped.
- Sign-in attempts and code requests are rate-limited, and repeated incorrect codes temporarily lock the account.
- Changing or withdrawing your access, changing your password, or logging out of all devices signs you out everywhere.
- Security records are kept 90 days, so we can investigate if something goes wrong.
- Records are stored in India; access to our own systems requires multi-factor authentication.
No method of transmitting or storing information is completely secure. We work to protect your information but cannot guarantee absolute security.
12. Your rights, and how to use them
You can ask to see the personal data we hold about you, to have it corrected, and to have it erased. Where the request goes depends on who answers for it (section 3):
- Your institute's records about you, and attendance — your institute answers, and maintains them in its own Alvara workspace. Send the request to us and we will pass it on and help your institute answer it, or go to your institute directly. Attendance you created stays with your institute after your access ends: removing it would break its attendance history.
- Your Alvara account and our security records — we answer directly. While your institute keeps your access, we cannot delete the account itself; that request goes to your institute.
How to make a request. Email grievance@alvara.education with your login ID. Because giving your data to the wrong person would itself be a breach, we confirm it is you by sending a code to the number on your record before we act. We aim to resolve requests within 30 days.
If we do not resolve it, you may complain to the Data Protection Board of India. Please raise it with us first.
13. If something goes wrong
If a security incident affects your personal data, we will tell you and inform the Data Protection Board of India, as the law requires.
14. Changes to this policy, and how to reach us
We may update this policy. When we do, the “Last updated” date at the top changes.
If our business is transferred to another entity — for example if we incorporate as a company, or are acquired — your data may transfer with it, and the new owner stays bound by this policy until it gives you notice of any change.
| Purpose | |
|---|---|
| Privacy, data requests and complaints | grievance@alvara.education |
| Help with the app | staffsupport@alvara.education |
| Feedback about the app | feedback@alvara.education |
Alvara Education
Pithampur, Indore, Madhya Pradesh 453001, India
Governed by the laws of India. The courts at Indore, Madhya Pradesh have exclusive jurisdiction.